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EcoNucleaX

  • What is EcoNucleaX(and this website) about?
    EcoNucleaX is more than just an online store. It's a movement towards a sustainable future. Our mission is to showcase that eco-friendly products are not only viable but also luxurious alternatives to traditional mass-produced items. The products you see on our site, such as seed paper boxes, handwoven fabrics, and sustainable packaging, are proof of concept—demonstrating how we can eliminate harmful plastics and pollutants like nylon from everyday use. At EcoNucleaX, our goal is to inspire a shift towards sustainability by proving that these alternatives are both economically feasible and environmentally responsible.
  • What does sustainability mean for us?
    At EcoNucleaX, sustainability goes beyond just the products we offer. For us, it’s about transforming the way people think, live, and interact with the world. It encompasses people, social structures, and the economy. Our mission is to challenge the status quo by promoting solutions that respect the environment, empower communities, and create a more balanced economic system. We believe that true sustainability will reshape societies—encouraging responsible consumption and fostering a world where people, nature, and businesses thrive together. We have set out to change these fundamental aspects of life for a better future.
  • I have received a partial item/partial order or an Untenanted/Void packet?
    If you receive a partial item/order or an unattended/void packet, please contact our customer support immediately with your order details. We will investigate the issue and provide a suitable resolution to ensure your satisfaction.
  • Does EcoNucleaX deliver products outside India?
    Yes, EcoNucleaX provides international shipping services for customers outside India. You can place orders from anywhere in the world, and we will ensure safe and timely delivery of your products.
  • How can customers place an order on the EcoNucleaX website?
    To order from EcoNucleaX, simply browse our products, select the items you wish to purchase, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment details to complete your order.
  • Refund of Shipping Fee
    Customers can request a refund for shipping fees by contacting our customer support team with their order details and reason for the refund. Our team will review the request and process the refund accordingly.
  • How do I check the status of my order?
    To check the status of your order, log in to your EcoNucleaX account and navigate to the 'Order History' section. There, you can view the current status of your orders, including tracking information for shipped items.
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